Requirements serve as the foundation for business analysis. It provides guidance to the business solution possibilities; so getting the requirements right is critical. This course shows how to bring out requirements from the stakeholders, even when they might not fully understand their own needs.
Several techniques are explored that help the participant address a variety of stakeholder scenarios, ranging from individual interviews to conducting focus groups with several stakeholders to conducting surveys to get feedback from a large population of stakeholders.
Once requirements are gathered, it is important that they are communicated back to the stakeholders in a way that clarifies understanding and agreement, and that the requirements are managed so as when change occurs the important messages are not blurred. Participants in this course learn how to identify which sets of requirements are relevant to which stakeholder groups and how to present those requirements in an appropriate format for that audience. The participants learn how to trace requirements and keep them maintained and reusable, as well as manage stakeholder requests for change and link requirements to business goals and objectives.